CharmJewelry.com is strictly an online business. We do not have a physical "walk-in" store. This saves us overhead and we gladly pass the savings on to you - our valued customers. The best method of contacting us is via e-mail. We will make every attempt to respond to your requests/ questions as promptly as possible. We also offer a toll-free phone number in case you must speak to a live person to place your order. To keep our overhead and our prices down we ask that you e-mail us - and not call us - with any questions and/or comments. Since we don't employ full-time receptionists/operators, it may on occasion be necessary for you to leave a voice mail message when calling our toll-free number. We will then get back to you promptly and take your order. We also offer a fax number if you prefer to send us any fax communication.

E-Mail: admin@charmjewelry.com Local Calls: 626-354-5912 Fax: 626-628-1826 Toll Free Purchases: 800-946-4265 Mailing Address: 3579 E. Foothill Blvd, # 645, Pasadena, CA, 91107